BGM Group

Privacy Policy

Last updated: 31st August 2024

1. Introduction

BGM Group Holdings Limited and BGM Group Limited (“we,” “us,” “our”) are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.bgmgroup.co.uk (“Website”) or engage with our services.

Please read this Privacy Policy carefully. By using the Website or our services, you agree to the collection and use of your information in accordance with this policy. If you do not agree with this policy, please do not use our Website or services.

2. Information We Collect

We may collect and process the following types of information about you:

2.1 Personal Information

  • Contact Information: Name, email address, postal address, phone number, and other similar contact data.
  • Identification Information: Job title, company name, and industry.
  • Financial Information: Payment information if you make a purchase or engage our services.
  • Technical Information: IP address, browser type, operating system, and other details about your visit to our Website.

2.2 Non-Personal Information

  • Usage Data: Information about how you use our Website, such as the pages you visit and the time spent on those pages.
  • Cookies and Tracking Technologies: We use cookies and similar technologies to track activity on our Website and store certain information. For more information, please refer to our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 To Provide and Improve Our Services

  • To provide you with the products and services you request.
  • To improve our Website, products, and services based on your feedback and usage patterns.

3.2 To Communicate with You

  • To respond to your inquiries, comments, or requests.
  • To send you updates, promotional materials, or other information related to our products and services, provided you have opted in to receive such communications.

3.3 For Business Operations

  • To process transactions and manage accounts.
  • To comply with legal obligations, resolve disputes, and enforce our agreements.

4. Sharing Your Information

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

4.1 Service Providers

  • We may share your information with third-party service providers who assist us in operating our Website, conducting our business, or servicing you. These service providers are required to keep your information confidential and are not permitted to use it for any other purpose.

4.2 Legal Compliance

  • We may disclose your information if required by law or in response to valid requests by public authorities (e.g., a court or government agency).

4.3 Business Transfers

  • In the event of a merger, acquisition, or asset sale, your personal information may be transferred to the acquiring company.

5. Security of Your Information

We implement a variety of security measures to protect your personal information. However, no method of transmission over the internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

6. Your Data Protection Rights (GDPR Compliance)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We are committed to ensuring that your personal information is handled securely and in compliance with GDPR. Your rights under GDPR include:

  • Right to Access: You have the right to request a copy of the personal information we hold about you.
  • Right to Rectification: You have the right to request that we correct any inaccuracies in your personal information.
  • Right to Erasure: You have the right to request that we delete your personal information, subject to certain exceptions.
  • Right to Restrict Processing: You have the right to request that we restrict the processing of your personal information.
  • Right to Data Portability: You have the right to request the transfer of your personal information to another organization or directly to you, where technically feasible.
  • Right to Object: You have the right to object to the processing of your personal information, including profiling, direct marketing, and processing for scientific or historical research purposes.

To exercise any of these rights, please contact us at info@bgmgroup.co.uk. We will respond to your request within one month. If you believe that we have not adequately addressed your concerns, you have the right to lodge a complaint with your local data protection authority.

7. Cookies and Tracking Technologies

7.1 What Are Cookies?

Cookies are small text files that are placed on your computer or mobile device when you visit a website. They help us to recognize your device, store your preferences, and improve your overall experience on our Website.

7.2 How We Use Cookies

We use the following types of cookies:

  • Necessary Cookies: These cookies are essential for you to browse our Website and use its features, such as accessing secure areas of the site.
  • Performance Cookies: These cookies collect information about how visitors use our Website, such as which pages are visited most often. This information helps us improve the performance of our Website.
  • Functionality Cookies: These cookies allow our Website to remember choices you make (such as your language or region) and provide enhanced features.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements that are relevant to you and your interests. They also help limit the number of times you see an ad and measure the effectiveness of advertising campaigns.

7.3 Managing Cookies

You can control and manage cookies through your browser settings. Most browsers allow you to refuse cookies or delete them. However, if you disable cookies, some parts of our Website may not function properly.

8. Links to Other Websites

Our Website may contain links to third-party websites that are not operated by us. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. We encourage you to review the privacy policy of every website you visit.

9. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the “Last Updated” date at the top of this policy. You are advised to review this Privacy Policy periodically for any changes.

10. Contact Us

BGM Group Holdings Limited and BGM Group Limited
Company Number: 15754993
Unit C2A, Comet Studios,
De Havilland Court,
Penn Street,
Buckinghamshire,
HP7 0PX
Email: info@bgmgroup.co.uk